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WARRANTY AND REPAIR PROGRAM

VR Technology will shortly be bringing out a new service and replacement policy that we will advise shortly. Please contact computersupport@technologyindepth.com with any questions until then.

We strongly recommend that you look at the FAQ section of our website - http://www.technologyindepth.com/vrsupport.html  before you send your computer back to us.

Below are common symptoms and solutions. Please check that the problems you are having do not relate to any of these before thinking about sending your computer back to us.

Symptom Fault Try this first...
Not turning on Low battery Fit new battery
Battery fitted round the wrong way +ve should be facing into the VR. -ve to the cap
Battery stuck in the cap Replace with battery of the correct diamater so it moves freely on the spring
Broken switch Remove both switches and inspect/replace
Corroded battery contacts Remove the battery cap and clean the spring/contact
Loosing information Battery stuck in the cap Replace with battery of the correct diamater so it moves freely on the spring
Corroded battery contacts Remove the battery cap and clean the spring/contact
Lose battery cap Check battery cap is screwed right in/spring is making contact with the battery
Diving on surface/not diving Covered depth transducer hole Make sure the hole on the rear of the VR is not covered (do not put anything in the hole)
Short battery life Broken switch Remove both switches and inspect/replace
Corroded battery contacts Remove the battery cap and clean the spring/contact

 

 

 

  
   
 
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